NII Clean Products
Last updated: 02/02/2026
NII Clean Products dispatches all orders from Northern Ireland using trusted courier partners, including DPD and Montgomery Distribution for palletised freight.
1. Shipping Locations
We currently ship to:
United Kingdom (including Northern Ireland)
Republic of Ireland
European Union
If your location is not listed, please contact us at sales@niicleanproducts.com before ordering.
2. Order Processing
Orders are processed within 1 business day (Monday–Friday, excluding public holidays).
Orders placed before 2:00pm GMT are usually dispatched the same working day.
Orders placed after this time will be processed the next working day.
3. Delivery Methods & Times
Small & Standard Orders (DPD)
| Location |
Estimated Delivery |
| Northern Ireland |
1–3 business days |
| Mainland UK |
1–3 business days |
| Republic of Ireland |
1–3 business days |
| European Union |
3–7 business days |
Delivery times are estimates and may vary due to courier delays, weather, customs, or peak periods.
Large & Pallet Orders (Montgomery Distribution)
For oversized or palletised orders, we use Montgomery Distribution.
Delivery times for pallet orders may vary depending on destination and order size.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
Delivery destination
Order weight and size
Free delivery is available on qualifying orders, where advertised.
5. Customs, VAT & Duties (EU Orders)
For deliveries outside the UK:
Orders may be subject to import VAT, customs duties, and handling fees.
These charges are not included in your order total and must be paid by the customer.
NII Clean Products is not responsible for delays caused by customs clearance.
6. Tracking & Notifications
DPD orders: You will receive a tracking link by email once dispatched.
Pallet orders (Montgomery Distribution): You will receive an email when collected and a phone call prior to delivery.
7. Missed or Failed Deliveries
If a delivery cannot be completed due to incorrect address, no one available, or refused customs charges, the parcel may be returned and re-delivery charges may apply.
8. Damaged, Missing or Delayed Orders
If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us within 48 hours of delivery with your order number and photos.
9. Returns & Consumer Rights
Returns are handled in line with the UK Consumer Rights Act 2015 and the EU Consumer Rights Directive.
You may request a return within 14 days of receiving your order (see our Returns Policy).
10. Contact Information
NII Clean Limited
96 Bushmills Rd, Coleraine, BT52 2BT
📧 sales@niicleanproducts.com
📞 028 7034 8834
VAT / Registration Numbers:
NI VAT: NI683308
EU VAT: XI369865135